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HOUSE IX / Concierge / Homecoming preparations

Homecoming Preparations / Suffolk · Norfolk · Essex

A welcome home.
Before you arrive.

There is a particular comfort in returning to a home that has been thoughtfully prepared. HOUSE IX can coordinate agreed preparations before your arrival, bringing together the practical details that make settling in easier.

For second-home owners, homeowners returning from travel or those welcoming guests, we begin with an arrival date and a clear brief. Access permissions, provider arrangements and costs are confirmed in advance.

Tell us what you have in mind →

Possibilities, personally considered

Shaped around
your preferences.

A considered refresh

Cleaning or housekeeping appointments can be coordinated with independent providers, within the access and scope you authorise. Specific preparation requests are discussed before work is arranged.

Everyday essentials

Grocery or household-essential requests can be explored against your preferences, budget and the available delivery or collection options. Purchases require your approval.

Arrival details

Requests such as flowers, linen preparation or timed provider access can be discussed as part of your brief. We confirm which details can be arranged and who is responsible for each task.

An illustrative request

Returning to a second home: a cleaning appointment, an agreed grocery request and selected welcome touches, coordinated to an achievable schedule before arrival.

From a first idea to an agreed arrangement

A clear brief.
A thoughtful approach.

01 / Your priorities

Start a conversation

Share your general requirements, preferred dates, location and budget. We discuss the details that matter to you.

02 / A considered plan

Review the options

We explore suitable possibilities and confirm availability, the coordination scope, fees and relevant independent provider terms.

03 / Your approval

Agree the next steps

Arrangements proceed after your approval and the necessary checks or agreements. We coordinate the elements within the written scope.

Requests are subject to suitability, availability and agreed terms. Examples do not guarantee access or a booking. Third-party services and purchases are separately priced. Additional concierge requests start from £85/hour unless included in an agreed package; the applicable fee is confirmed before proceeding.

A little more clarity

Before your
first enquiry.

Is this included in my property membership?

Only if included in your written agreement. Arrival preparations, supplies and third-party charges are otherwise scoped and priced separately.

Can you prepare a home for guests?

We can discuss an authorised preparation brief. Access, responsibilities and service availability must be confirmed with the property owner or authorised contact.

How much notice do you need?

Tell us your dates as early as possible. We will confirm available providers and realistic preparation timescales before accepting the request.

A personal invitation

Let us begin
with your idea.

You do not need to have every detail decided. Share what you have in mind and we will discuss how HOUSE IX may be able to help.

Make a private enquiry →

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